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Terms and ConditionsCancellation Policy:
Customers can cancel their orders within 24 hours of placing the order. To cancel an order, customers must contact our customer service team at info@zawaafoods.com or 08048070318. Cancellations made after the 24-hour window may be subject to a cancellation fee.
Refund and Return Policy
We do not accept returns or exchanges. However, we will issue a full refund if the product you received is damaged or defective. Please contact our customer care team within 48 hours of receiving the order to report any damage or defects.
To claim a refund, please send us an email at info@zawaafoods.com or call us at 08048070318. Please provide your order number, the reason for the refund, and photos of the damaged or defective product.
Shipping Policy:
Zawaa Foods strives to provide efficient and timely shipping services. Orders are typically processed and shipped within 1-3 business days. Shipping times may vary based on the destination and the shipping method selected at checkout.
Customers will receive a confirmation email with tracking information once the order has been shipped. For any shipping-related inquiries or issues, please contact our customer service team at info@zawaafoods.com or 08048070318 .
Terms and Conditions:
We deliver to all major cities in India. For delivery to remote areas, please contact our customer care team for shipping charges and delivery timelines.
- By placing an order on our website, you agree to be bound by these Terms and Conditions.
- All prices are subject to change without prior notice.
- We reserve the right to cancel any order without giving any reason.
- We are not responsible for any delays or damages caused by third-party shipping companies.
- We are not responsible for any loss or damage to your property as a result of using our products.
- We are not liable for any indirect, consequential, or special damages arising from the use of our products or services.
If you have any questions about our Cancellation Policy, Refund and Return Policy, Shipping Policy, or Terms and Conditions, please contact our customer care team.